Black screen Crash, Requires PC hard reset

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simonc95
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Joined: Tue Dec 01, 2015 10:57 am
Location: UK
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Black screen Crash, Requires PC hard reset

Postby simonc95 » Tue Dec 01, 2015 11:04 am

When does this happen :When in the menu selecting a track

On which track did it happen : Menu

How often does this happen : about 1/4 chance

How to replicate the steps (if reproducible) : from what i can tell AVG is detecting the game as a virus, and when the pop up alert for that appears in the background the game crashes fully, black screen with just a cursor. from here the pc need a hard reset and all they keyboard keys become disabled. ctrl alt del ect do not work. manged to get out of it one time by randomlu clicking on screen.

More details : have fixed temporarily by adding the Grip stem folder to avg virus exeptions

Your specs : 4790k @ 4.7 ghz, GTX 660 3Gb, 16 GB 1866Mhz Ram, crucial 512GB SSD, ASus Sabretooth TUF z87 mobo
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i7 4790k @4.7 Ghz
GTX 970
Vengence pro 16GB @ 1866 Mhz
Asus TUF Sabertooth Z97
NZXT H630

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Chris_CE
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Re: Black screen Crash, Requires PC hard reset

Postby Chris_CE » Tue Dec 01, 2015 12:11 pm

Thanks for the report. We did an update today that may have fixed this
Game Director
GRIP

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simonc95
Posts: 62
Joined: Tue Dec 01, 2015 10:57 am
Location: UK
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Re: Black screen Crash, Requires PC hard reset

Postby simonc95 » Tue Dec 01, 2015 12:13 pm

Chris_CE wrote:Thanks for the report. We did an update today that may have fixed this


this has only happened after the update, don't know whether the update caused it or whether I was just lucky to have it not happen before.
Image
i7 4790k @4.7 Ghz
GTX 970
Vengence pro 16GB @ 1866 Mhz
Asus TUF Sabertooth Z97
NZXT H630

rikybot96
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Re: Black screen Crash, Requires PC hard reset

Postby rikybot96 » Tue Dec 01, 2015 12:33 pm

I have the same problem when I update the game... before it didn't do that...in my case the game crushes after 30 secs next the lunch , whatever I do, even if i remain in the start menu . it is unplayable.

How often does this happen: ever

My specs are:
cpu: Apu A8 3870
mb:asus FM1a75-m
ram 8gb
hdd 500 gb
video card amd 7950
os: win 10

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Chris_CE
Grip Developer
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Joined: Tue Jun 30, 2015 4:44 pm
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Re: Black screen Crash, Requires PC hard reset

Postby Chris_CE » Tue Dec 01, 2015 1:12 pm

Ok thanks guys, sorry this is happening to you. This is high priority as it was just introduced
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GRIP


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